Crisis Resources
For when you need help immediately.
If you are currently experiencing a crisis, please consider:
Going to your nearest emergency room or walk-in mental health clinic.
Calling 911 and requesting the “Mobile Crisis Team” (especially if you need urgent medical attention).
Calling an emergency contact, like a trusted friend or family member.
Connecting with one of the resources listed below.
Note: Haven Counseling Services does not provide crisis or emergency services. However, your therapist will be happy to help you and your care team coordinate after a crisis. Please reach out directly to your therapist in order to schedule a follow-up appointment as soon as possible. During this appointment you and your therapist will either create or update a Safety Plan. Please bring any changes to your care plan or medications to your follow-up appointment.
Resources
-
988 Support Right Now
Free, Private and Confidential Support 24/7 by Phone, Text or Chat
If you are overwhelmed by life or emotions and you don’t know where to turn, 988 is here to listen and get you private one-on-one support from a caring, understanding and non-judgmental person to help you through the moment. No matter the circumstances, don’t wait to get help. Call or text 988, or chat online at www.988lifeline.org/chat.
-Family or relationship issues
-Work or school stress
-Anxiety about money or housing
-Grief, loss, or loneliness
-Alcohol or drug use
-Self-Harm
If you are needing support, reach out anytime to talk with a skilled, compassionate professional who can relate to your situation and are specifically trained to deal with situations just like yours. You can also call if you’re concerned about a loved one.
-
New Mexico Crisis and Access Line
Crisis Line: 1-855-NMCRISIS (1-855-662-7474)
Peer to Peer Warmline: 1-855-4NM-7100 (1-855-466-7100)
The New Mexico Crisis and Access Line (NMCAL) is a statewide mental health crisis line and peer support warmline for anyone who resides in the State of New Mexico.
NMCAL is a centralized, single telephone number. The crisis line is answered by professional counselors 24 hours a day, 7 days a week, 365 days a year. The warmline is answered 7 days a week, 365 days a year, from 3:30pm - 11:30pm.
Staff are trained in assessing a crisis and responding with the least restrictive alternative, have access to public emergency response workers if needed, and refer callers to resources local to them to allow them to continue theor care beyond the call.
-
Sometimes it's hard to talk about certain problems with family and friends. As trained peer counselors, our volunteers are ready to provide compassionate and unbiased listening for anything you want to discuss. We won't tell you how to solve your problem, but we'll help you figure out what options you might have. Many people call us when they are experiencing a crisis such as suicidal thoughts, grief, domestic violence, depression and many other serious issues. You don't have to be in crisis to call though - we want to help you deal with stress and navigate the difficult times we all experience from day to day. People of all ages use our services and are welcome to call us any time.
When you call our help-line, we won't ask your name - only your zip code and a few other anonymous questions which help us secure funding. Our service is confidential and offered free of charge. We have many callers who need help, so if you don't get through at first it is because our volunteers are already on calls. Please know that we want to talk with you, so call back or leave us a message so we can call you.
Chat online: http://www.crisischat.org/chat
Phone: (505) 277-3013
Hotline: (866) 435-7166
Hours: 9:00 am to 12:00 midnight
Geographic Area Served: State Wide
-
The Rape, Abuse, & Incest National Network (RAINN), organizes the National Sexual Assault Telephone Hotline. The Hotline is a referral service that can put you in contact with your local rape crisis center. You can call the Hotline at 1-800-656-4673, or access RAINN’s online chat service.
Call 800.656.HOPE (4673) to be connected with a trained staff member from a sexual assault service provider in your area.
How does it work?
When you call 800.656.HOPE (4673), you’ll be routed to a local RAINN affiliate organization based on the first six digits of your phone number. Cell phone callers have the option to enter the ZIP code of their current location to more accurately locate the nearest sexual assault service provider.
To start a live chat, go here: https://hotline.rainn.org/online?_ga=2.74967826.1864898209.1716974711-2074050386.1716974711
-
Crisis intervention and advocacy services 24 hours a day.
Hotline is (505) 266-7711.
Provides emotional support and advocacy to survivors of sexual assault and abuse throughout Central New Mexico, and serves as a community resource on issues regarding prevention and awareness of sexual assault and abuse.
The RCCCNM counseling department offers free therapeutic groups. If the person is not already a client here, they just need to call the intake line (505-291-3563) prior to coming to a group. We also offer free individual therapy services (in English or Spanish) to anyone impacted by sexual violence. We serve ages 14 and up (13 with parental consent).
-
CALL: 1-800-RUNAWAY
CLICK: 1800RUNAWAY.org
TEXT: 66008
The National Runaway Safeline offers a crisis hotline and online services 24 hours a day, 365 days a year to youth at risk of running away, those who have run away or are homeless, and their families. NRS helps in the following ways:
Crisis Intervention: Front line staff and volunteers are trained to use a solution-based crisis intervention model.
Information and Referrals: NRS locates local resources and makes appropriate referrals to meet each caller’s needs.
Three-Way Conference Calls: NRS initiates calls between youth and their parents or guardians, staying on the line to mediate the discussion. NRS also initiates calls between youth and social service protection agencies, and between adults and organizations that can help resolve their problems.
Message Relay: When youth and their parents or guardians are not yet ready for one-on-one interactions, they may take the first step toward reconnecting with each other by leaving messages with NRS.
Free Trip Home: NRS has a partnership with Greyhound Bus Lines to be able to offer runaway and homeless youth a free bus ticket home.
Advocacy: The NRS front line team advocates for youth and ensures they get support and guidance from authorities, school administrators, social service agencies, and medical and legal professionals.
-
1-844-7NATIVE (762-8483)
is a 24/7 safe, confidential and anonymous domestic and sexual violence helpline for Native Americans and Alaska Natives, offering culturally-appropriate support and advocacy.
-
Call or text: 988
Chat: 988lifeline.org
What Happens When You Call The 988 Lifeline?
First, you’ll hear an automated message featuring additional options while your call is routed to your local 988 Lifeline network crisis center.
We’ll play you a little music while we connect you to a skilled, trained crisis worker.
A trained crisis worker at your local center will answer the phone.
This person will listen to you, understand how your problem is affecting you, provide support, and get you the help you need.
988 Lifeline Center calls are free and confidential, and we’re available 24/7.
-
SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.
-
Trans Lifeline’s Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call us if you need someone trans to talk to, even if you’re not in a crisis or if you’re not sure you’re trans.
Oprime 2 para hablar con alguien en español.
When you call, you’ll speak to a trans/nonbinary peer operator
Full anonymity and confidentiality
No non-consensual active rescue (calling 911, emergency services, or law enforcement)
As of January 1st, 2024, Trans Lifeline’s hotline operating hours are Monday through Friday:
10 AM – 6 PM Pacific
11 AM – 7 PM Mountain
12 PM – 8 PM Central
1 PM – 9 PM Eastern
We plan to re-open the Hotline on Saturday and Sunday later in 2024. When call volumes are high, it may take longer to get connected—please try calling again.
-
The Trevor Lifeline is a 24/7 hotline that provides counseling for LGBTQ youth who are suicidal and/or in crisis of all kinds - even pandemics! You can use TrevorChat to communicate with a counselor on the phone, through online instant messaging, or through text.
Lifeline: 866-488-7386
TrevorText: Text START to 678678.